Terms.

About Our Aria.

Our Aria is for adults who are doing well. It offers a practice: the practice of engaging conversation. Conversation is an art, like music or painting, and like them it can be practiced. Here you remember, imagine, read and talk, out loud, with AI companions.

We aim for conversation that is engaging, expansive and eloquent: you take part and offer more of your own, the talk opens onto new ground, and the words are worth hearing. That aim is the standard we hold our own work to. It is not a promise of any result, and no visit is guaranteed to reach it.

The companions are AI-generated literary characters, not people. What they say is creative expression, not advice of any kind: not medical, legal, financial, psychological or professional advice.

Our Aria is not a medical, mental health, therapy or care service, and it does not diagnose. It is not a substitute for a doctor, for care, or for time with other people. If you need care, please talk to your doctor or someone you trust. And spend time with the people in your life: no conversation with an AI takes their place.

Several state laws, California’s among them, set a rule for AI conversation services: when a person expresses thoughts of suicide or self-harm, the service must tell them about a crisis line, and it must publish how it does this. Our Aria follows that rule, and our full protocol is on the Safety page. An automatic check reads what you say. When it finds such words, it is designed to tell you about the 988 Suicide & Crisis Lifeline, in the companion’s reply or at the start of the next one, and to keep a record that it did. It is a computer check. It can miss what a person would notice, and it can be wrong, so do not rely on it. Apart from this check, Our Aria does not watch over your health or wellbeing, and it is not an emergency service.

Your account.

You are responsible for keeping your password secure. You may not share your account with others. We may suspend or close accounts that violate these terms.

We reserve the right to stop service to anyone who uses Our Aria to try to make the companions say harmful things or act against their design, for example by trying to override their instructions or to give them another role. A person at Our Aria reviews each case before we act. If we close your account, we refund the credit you have not used.

Credits and refunds.

Credits never expire. Unused balances can be refunded on request — email hello@ouraria.com. Pricing is reviewed monthly and may change; the current rate is shown in the app and your account at all times. Already-purchased credit is unaffected by rate changes.

Your content.

You own the stories you create in My Stories. We hold a limited license to store, render, and process them for the purpose of providing the service. We do not use your content to train outside models, and we do not share it with anyone outside the small operations team.

What we keep, what we don’t.

Conversations outside My Stories are not retained after the session ends. The transcript is deleted; only a small set of internal companion notes (used to keep the companion coherent across sessions, never shown to you or anyone else) survives.

Conversations in My Stories are retained as part of your account, indefinitely, until you delete them or close your account. Keeping them carries no extra per-round charge, and revisiting them is free. See our pricing page for details.

We keep a record each time the 988 Lifeline is offered, with your account. Some other safety records keep the words of that moment; our privacy policy explains what we keep and for how long.

Liability.

The service is provided “as is.” To the maximum extent permitted by law, Our Aria’s liability for any claim related to the service is limited to the amount you have paid us in the previous twelve months. We make no warranties about uptime, model availability, or that the companions’ responses will be accurate, helpful, or appropriate for your situation.

Governing law.

These terms are governed by the laws of the State of Nebraska, where Our Aria LLC is organized.

Changes.

We may update these terms. Material changes will be communicated by email at least 30 days before they take effect.

Last updated November 2, 2026.